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=== Business/Management/Software/Service_Management === | === Business/Management/Software/Service_Management === | ||
==== ITIL ==== | ==== ITIL ==== | ||
* https://learning.oreilly.com/search/?q=author:"Claire Agutter"&type=*&rows=10 | * https://learning.oreilly.com/search/?q=author:"Claire Agutter"&type=*&rows=10 | ||
* https://learning.oreilly.com/library/view/itil-foundation-essentials/9781787782150/ – ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition | * https://learning.oreilly.com/library/view/itil-foundation-essentials/9781787782150/ – ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition |